Hybrid Hoops Refund Policy

At Hybrid Hoops, we are committed to providing high-quality basketball training designed to elevate your game. We understand that circumstances may change, so we offer the following refund policy:

1. Subscription Payments & Refunds

• Monthly Subscriptions: Due to the nature of our digital training program, we do not offer refunds for monthly subscription payments once they are processed. However, you may cancel your subscription at any time to prevent future charges.

2. Cancellations

• You can cancel your subscription at any time through your account settings. Once canceled, you will retain access until the end of your current billing cycle, and you will not be charged for the next cycle.
• If you cancel after a payment has been processed, your subscription will remain active until the end of the current period, but no refund will be issued.

3. Exceptional Circumstances

We understand that special situations may arise. If you experience extenuating circumstances (e.g., medical issues), please contact our support [email protected] and we will review refund requests on a case-by-case basis.

4. Unauthorized Charges

If you believe you were charged incorrectly or without authorization, please reach out within 7 days of the charge, and we will investigate the issue.

By subscribing to Hybrid Hoops you agree to this refund policy. If you have any questions, feel free to reach out to our support team.